FAQs

Well, once you've signed up, you can login with your username and password and view the current portfolio in the newsletter. Look over the stocks we currently own and the ones we plan on owning. (These are all hypothetical, so we don't actually own anything.) Then research the stocks that interest you, and if your assessment of the stock concurs with our assessment, then feel free to buy and follow along. NEVER buy a stock just because it is recommended in our portfolio. You should always do your own due diligence and buy the stocks that you are familiar with. We are not licensed investment advisors, and this is not a real-world portfolio. This is an educational resource only.

At the time you join BullTrade, you will choose a password. Your username will be your full email address. (i.e. jim.stock@trader.com) If you change your e-mail at any time during your membership, then your username changes along with it to the new address. If you lost your password, you can recover it here.

Your membership is automatically renewed in the same format as you joined. For example, if you joined on a regular quarterly basis for $81.99, every three months your card will be charged $81.99 until you cancel your membership.

To cancel your membership, go to the Member's Area and click on "Cancel Account" After canceling, you will be notified of when your membership terminates. All cancellations must be done two business days or more before the end of the paid term to avoid rebilling. E-mailing us that you desire to cancel IS NOT proper procedure and will not take effect.

We use a variety of methods to pick stocks -- news, rumors, chart movement, valuations, upgrades/downgrades, analysis, etc. No one employee picks all of the stocks, and no one method is used every time. We explain each stock pick before we make it, and that is the extent of the explanation we can and will give.

If you wish to upgrade or downgrade your membership, you may do so in the Member's Area

Newsletters are sent anytime between market sessions. So, when the market closes at 1 P.M. PST, then the newsletter could be sent anytime between 1:01 P.M. PST and 6:29 A.M. the following morning. We promise that it will be sent with enough time to take action before the market opens, but no sooner.
Stock Alerts are generally sent prior to the market open, although occasionally inter-session alerts are sent.

As outlined on the site, BullTrade does not give refunds. If you are unhappy with the service, you may cancel immediately and your membership will terminate at the end of the term for which you applied. However, your credit card or check will be charged as of the first day of your membership and no refund will be given. The credit card companies have a copy of our customer agreement on file to prevent chargebacks.

If you wish to change your e-mail address, or any other customer info, you may do so in the Member's Area

In the portfolios, when we recommend to buy a stock, you will see "Buy at $X." and when we have purchased a stock, "Bought at $X." If we do not reach the buy price over a certain period, we will take the stock off of our list and will not buy it even if it reaches the buy price. If we are recommending to sell a stock, you will see "Sell at $X." If we have sold the stock, you will see "Sold at $X." and the stock will remain in the newsletter until the end of the month even though we no longer have a hypothetical position in it.

Only the current and the previous day's newsletter are available on the web site. Archived newsletters are inaccessible.

The most common reason for this is that you entered an incorrect e-mail address or your ISP has blocked your account from receiving mail from us. You must e-mail us at support@bulltrade.com with a correct e-mail address or a temporary one (using Yahoo, hotmail, etc.). Please realize that we will not be able to contact you without the correct e-mail address. Situations might occur where you may be able to send us mail, but we can not reply to it. DO NOT write to us about not receiving newsletters from the address that is not working.... we will not be able to respond to your message.

The newsletter is e-mailed each day before the market open. We cannot control whether or not you receive your e-mailed version, as spam filters, e-mail program settings, ISP filters, etc. might interfere with delivery. If you do not receive your newsletter, you should contact your ISP (internet service provider) and check your e-mail settings. The newsletter is available EVERY DAY on the site at https://www.bulltrade.com/login.

If you downgrade your membership to regular from special, you may want to wait until the end of your paid term as you will not receive a refund for the unused portion of your special membership.

The regular newsletter is a running portfolio that comes out before each market day. Regular memberships are for novice investors who want to learn trading methods.
The special membership, for more advanced traders, has not only the newsletter that regular members receive, but also Stock Alerts. Stock Alerts are e-mails almost always sent before the market open advising possible daytrading positions. The Stock Alerts that Special Members receive tell daytraders and swingtraders to get in at or under $X and to sell either at their own predetermined gain, or at or above $Y. Often we will tell traders to keep a trailing stop gain that they are comfortable with, and let it run higher. We generally look for quick gains of 10% or more in a matter of days, though sometimes trades can be held for much longer. In addition, beware that we may occasionally recommend hedging a position with puts if we feel the markets warrant such a move.

We only accept credit cards. We no longer accept checks or money orders due to a high level of fraud in the past.

Each month, we profile anywhere from 10-20 stocks in our regular portfolio. Volatile months usually result in more holdings. Slow summer trading may see less on occasion. We rarely hold more than 10-12 stocks at one time. If you are a special member, you will receive Stock Alerts that cover at least 5-10 other stocks during the month.

Heck no! We follow the strict guidelines of the SEC and would NEVER consider getting paid to profile a certain stock. It is dishonest, and it is in effect selling out what we believe. We are covering stocks in hopes of you, our member, benefiting. We rarely even own any of the big cap stocks that we follow, that are impossible for anybody (except CNBC) to manipulate.

No, no ,no! Again, we believe that most people on Wall St. are only watching out for themselves, not their customers. We're just doing this for informational and entertainment purposes. We aren't CPAs, CFAs, brokers, lenders, or anything related to Wall St. in any way. We are just daytraders with significant trading experience....everyone working here has over 10 years experience with the market. That's why we suggest you take everything we say with a huge grain of salt. We're just trying to help educate novice investors, and are in no way responsible for any financial decisions you make. This is all for fun people!

The answer is quite simple really, and it only takes rudimentary mathematics to be able to calculate your own gains and losses the same way. You add up all of the gains and losses in the "sold" portfolio, and then you divide that number by the number of holdings there are. For example, if you sold AAPL for a 10% gain, INTC for a 5% gain, and AMZN for a 6% loss. You add 10 + 5 - 6 = 9 Then you divide 9 by the 3 holdings and you get an average gain of 3%. Commissions are also not figured into our gain/loss calculations.
All positions, whether or not they are added to on more than one occasion, and regardless of stock price, are all of equal value.
So a 10% gain on a $5 stock is no different than a 10% gain on a $500 stock. Don't sweat the numbers in our portfolio, though, as the calculations are extremely simple and kept that way so that new investors understand easily. None of these trades actually ever take place, and so the results like the purchases and sales, are all hypothetical.

Generally we recommend keeping at least 25% of your money in cash, even in dire situations. Generally, we are more comfortable holding closer to 40% cash. You never know when you'll need that money, and if you are fully invested in stocks, you have no safety net. Being only partially invested helps you to buy more of the stocks you like when the market dips.

For explanations of these terms, please consult our Glossary. Our motto, though, is if you don't understand it, don't try it.

Once a stock goes above the trailing stop price, you can set a stop loss there and let it go further up. If it goes up a bit more (by whatever increment you decide), you can then move the stop loss higher to the new point, etc. If at any point it falls back to the last stop price, you sell out for a gain. This is why it is called a stop gain.
Example: We recommend a trailing stop loss on XYZ at $10. When XYZ reaches $10, you place a stop loss at $10. When XYZ reaches $10.20, you move the stop loss up to that point. Had we recommended a loose trailing stop, you might wait until XYZ hits $10.50 before moving the stop loss up. This continues as long as XYZ continues higher. If XYZ falls back to your stop loss, you sell and take the gain.

Your password is case-sensitive, beware you are typing it correctly. If you are still unable to log in, you can reset your password easily by providing your email address. If you are not able to submit the reset form or the reset email does not arrive (give it up to 15 minutes) contact us from the email address you used to sign up.

To prevent non-paying people from receiving the BullTrade newsletter, only one e-mail address is permitted per member. Special members may not have the newsletter sent to one e-mail address and the StockAlerts to another.

Email newsletter questions to: newsletter@bulltrade.com
Email Stock Alert questions to: alerts@bulltrade.com
All other questions: bulltrade@bulltrade.com

Because Stock Alerts are designed for advanced traders, the use of trailing stops will lead to very different gains for individual members. Thus, we can not state a particular performance percentage for the Special Membership other than to say exactly how many trades definitely ended profitably. On average, however, the historical average return on Stock Alerts has been 5-15% per trade. Some members will make a little more given how they manage their trailing stop, others possibly less.

We usually recommend scaling into a position. Start with a 1/4 position and then you can add another 1/4 if a good opportunity arises. Then, you can either choose to add 1/4 twice (nibbling) or a full 1/2 position later if the situation warrants it. No full position should ever be more than 5% of your portfolio unless you are well hedged or a VERY experienced trader. Generally, 2-5% is a good range.